Jackson Gas Grill JG3 User Manual

OUTDOOR GAS BARBEQUE  
OWNERS MANUAL  
This manual is for use with Jackson Grills 3 & 4 Burner Models  
MODELS JG3 AND JG4  
Warning: Please read and understand the contents of this manual fully before operating.  
Failure to do so may result in fire or explosion. Homeowners should retain these  
instructions.  
CONTENTS  
A Message to our Customers..................2  
Safety ....................................................3  
Installation............................................3  
Clearances.............................................4  
LP Gas Cylinder......................................4  
Specifications ........................................4  
OPD Equipped Cylinder ..........................6  
Hose and Regulator ...............................6  
Leak Testing ..........................................8  
Gas Conversion......................................8  
Maintenance ..........................................9  
Lighting Instructions ........................... 11  
Trouble Shooting ................................. 12  
Warranty ............................................. 13  
Proudly Manufactured By:  
Jackson Grills Inc.  
G2-4970 Polkey Rd.  
Phone: 1-250-715-0820  
Fax: 1-250-715-0821  
Duncan, B.C. V9L 6W3  
 
3. This appliance must not be operated  
unattended.  
SAFETY  
Your new Jackson Grill barbeque is a safe,  
convenient appliance when used and  
maintained properly. As with all gas-fired  
appliances, certain safety precautions  
must be observed. Failure to follow  
these precautions may result in  
4. Special care must be taken to keep  
small children away from heated  
surfaces.  
ELECTRICAL CAUTION  
damage or injury.  
If you have any  
questions or concerns regarding the  
assembly or operation of this appliance,  
you should contact your dealer, gas  
appliance technician or your gas company.  
1. If any accessory is used on this  
appliance with an external electrical  
power source, the accessory (when  
installed)  
must  
be  
electrically  
grounded in accordance with local  
codes. In the absence of local codes,  
the following standards apply:  
NEVER OPERATE THIS BBQ WITHOUT  
THE PULL OUT MAIN DRIP TRAY IN  
PLACE.  
(Canada)  
CSA  
C22.1  
Canadian  
Electrical Code, and (USA) ANSI/NFPA  
No. 70 – Latest Edition.  
FOR YOUR SAFETY  
If you smell gas:  
2. Do not cut or remove the grounding  
prong from the plug.  
1. Shut off gas to the appliance.  
2. Extinguish any open flame.  
3. Open lid.  
3. Keep the electrical supply cord and  
fuel supply hose away from any heater  
surface.  
INSTALLATION  
4. If odor continues, immediately call  
your supplier or fire department.  
In Canada, this appliance must be  
installed in accordance with the local code  
and relevant CGA standards:  
DO NOT store or use gasoline or any  
other flammable liquid in the vicinity  
of this or any other appliance.  
CAN/CGA-B149.1  
LP  
Gas/Propane  
Installation Code and latest codes  
where applicable.  
An LP Cylinder not connected for use  
shall not be stored in the vicinity of  
this or any other appliance.  
In the USA, this appliance must be  
installed in accordance with the local  
code and relevant national code: ANSI  
Z223.1 – Latest Edition National Fuel  
Gas Code.  
CAUTION  
1. For outdoor use only.  
2. If stored indoors, detach and leave  
cylinder outdoors.  
 
QCC-1 Quick Closing Coupling system.  
The QCC-1 system incorporates new  
safety features required by the Canadian  
Standards Steering Committee and the  
American National Standards Institute  
(ANSI).  
CLEARANCES  
1. The appliance must have a minimum  
horizontal clearance from sides and  
back of unit to adjacent vertical  
combustible construction below and  
extending above the top of the unit 36  
inches from sides and 36 inches from  
back of unit.  
ƒ
ƒ
Gas will not flow until a positive  
connection has been made.  
A thermal element will shut off flow of  
gas between 240 degrees and 300  
2. Do not locate this appliance under any  
overhead  
unprotected  
combustible  
degrees F.  
When activated, a flow-  
construction.  
limiting device will limit the flow of gas  
to 10 cubic feet per hour.  
3. This appliance is for outdoor use  
only. Do not operate in garage,  
shed, balcony or other such enclosed  
areas.  
4. Do not restrict or obstruct the flow of  
combustible and ventilation air to the  
appliance.  
5. Keep the area surrounding the  
appliance  
free  
of  
combustible  
The LP Gas Cylinder is not included  
with the Gas Grill. Be sure to purchase  
one with the QCC valve. This valve is  
recognized by the external threads on the  
inlet port of the valve. QCC equipped  
cylinders are available from your gas grill  
dealer. Any attempt to connect the  
regulator, by use of adapters or any  
other means, to any other valve could  
result in damage or fire, and may  
negate the important safety features  
designed into the QCC-1 system.  
materials, gasoline and all flammable  
liquids and vapours.  
6. This appliance is not intended to be  
installed in or on recreational vehicles  
and/or boats.  
LP GAS CYLINDER PLACEMENT  
Cylinders must be installed according to  
assembly instructions.  
cylinder into the tank hole inside of the  
Jackson Pedestal.  
Install the gas  
SPECIFICATIONS  
LP GAS CYLINDER  
1. All LP gas cylinders used with this  
appliance must be constructed and  
marked with the specifications for LP  
cylinders in accordance with the  
Canadian Transport Commission (CTC)  
QCC-1 Quick Closing Coupling  
Your grill is designed to be used with an  
LP gas cylinder equipped with the new  
4
 
or the US Department of Transport  
(DOT) for use in the USA.  
position.  
accidental damage.  
Protect the valve from  
2. The LP gas cylinder used for this  
appliance must not have a capacity  
larger than 20 lb. (9 kg):  
3. Do not tip the LP gas cylinder while  
connecting it to the regulator. Fasten  
the cylinder securely during transport,  
use and storage.  
approximately 18” (46cm) high & 12”  
(30cm) diameter.  
4. If the cylinder is tipped after it is  
connected to the regulator, shut off  
the gas, disconnect the regulator and  
have it checked before using it again.  
3. All LP gas cylinders used with this  
appliance should be inspected at every  
filling and re-qualified by a licensed  
service outlet at the expiry date (10  
years) in accordance with DOT (USA)  
and CTC (Canada) codes for LP gas  
cylinders.  
STORAGE  
1. Store the LP gas cylinders outdoors in  
a well-ventilated area.  
4. All LP gas cylinders used with the  
appliance must be provided with a  
shut off valve terminating in a cylinder  
valve outlet No. 510, specified in the  
Standard for Compressed Gas Cylinder  
Valve Outlet and Inlet Connections  
(USA) ANSI / CGA-V-11977 (Canada)  
CSA B96.  
2. Do not store the LP gas cylinders in  
direct sunlight or near a source of heat  
or combustion.  
3. If you intend to store your grill  
indoors, disconnect and remove the LP  
gas cylinder first.  
Disconnected  
cylinders must have plugs installed  
and must not be stored in a building,  
garage or any other enclosed area.  
The cylinder supply system must be  
arranged for vapor withdrawal.  
The  
cylinder must also include a collar to  
protect the cylinder valve. As well, the  
cylinder valve must include a safety relief  
device having direct communication with  
the vapor space of the cylinder.  
4. Keep out of reach of small children.  
5. When the LP gas cylinder is connected  
to the gas grill, the LP gas cylinder  
must be stored outside in a well-  
ventilated area.  
HANDLING  
6. Keep the ventilation openings for the  
LP cylinder enclosure free and clear of  
debris.  
1. Government  
regulations  
prohibit  
shipping full LP gas cylinders. You  
must take your new cylinder to an LP  
gas dealer for filling.  
2. A filled LP gas cylinder is under very  
high pressure.  
Always handle with  
care and transport in the upright  
5
 
OPERATION  
IDENTIFICATION  
1. Never connect your gas grill to an LP  
To identify these cylinders, the new OPD  
handwheel has been standardized to the  
shape shown.  
cylinder  
without  
and  
the  
regulator  
to an  
provided,  
never  
unregulated gas supply. The gas  
regulator supplied with the appliance  
must be used.  
2. Always leak test the LP gas cylinder  
to  
regulator  
connection  
when  
connecting the LP gas cylinder to the  
appliance. See “leak testing”.  
3. Do not operate the appliance if the  
smell of LP gas is present. Extinguish  
all flame and determine the source of  
LP gas before proceeding. Do not  
ignite the appliance until the LP gas  
leak has been found and sealed.  
HOSE AND REGULATOR  
4. Always shut off the LP gas cylinder  
valve when the appliance is not in use.  
1. The QCC coupling contains a magnetic  
Flow Limiting Device which will limit  
the flow of gas should there be a leak  
between the regulator and the  
OPD EQUIPPED CYLINDER  
appliance valve.  
This device will  
Effective January 1, 1998, the standard  
activate if the cylinder valve is opened  
while the appliance valves are open.  
Be sure the appliance valves are  
off before the cylinder valve is  
opened to prevent accidental  
activation.  
for  
outdoor  
gas  
CGA-1.6,  
appliances,  
requires  
ANSI  
that  
Z21.58/CAN  
appliances are to be used with cylinders  
equipped with an Overfill Prevention  
Device (OPD).  
The OPD is designed to reduce the  
potential for the overfilling of propane  
cylinders, thus reducing the possibility of  
relief valve discharges of raw propane.  
The new OPD causes a slower purge /  
fill operation. Some consumers have  
been advised by filling stations that these  
cylinders are “defective”. This is not a  
2. The QCC coupling incorporates a heat  
sensitive hand wheel that will cause  
the back check module in the QCC  
cylinder valve to close when exposed  
to temperatures between 240 degrees  
and 300 degrees F. Should this occur,  
do not attempt to reconnect the nut.  
Remove the hose / regulator assembly  
and replace with a new one.  
defect.  
Some propane filling stations  
may not be aware of this new device and  
its effects on the purge / fill operation.  
3. The pressure regulator is set at 11”  
(water column) and is for use with LP  
6
 
gas only. The hose and hose couplings  
comply with CGA Standard CAN 1.83.  
No modifications or substitutions  
should be attempted.  
until there is a positive stop. Do not  
use tools. Hand tighten only.  
When making the connection, hold  
the regulator in a straight line with  
the cylinder valve, so as not to  
cross thread the connection.  
4. Protect the hose from dripping grease  
and do not allow the hose to touch  
any hot surface, including the base  
of the grill.  
4. Leak test the connection. See “leak  
test”.  
5. Inspect the seal in the QCC cylinder  
valve when replacing the LP gas  
cylinder or once per year, which ever  
is more frequent. Replace the seal if  
there is any indication of cracks,  
creases or abrasions.  
5. Refer to lighting instructions. To avoid  
activating the Flow Limiting Device  
when lighting, open the cylinder valve  
slowly with the appliance valves off. If  
the Flow Limiting Device is accidentally  
activated, turn off cylinder valve and  
appliance valves, wait 10 seconds to  
allow the device to reset, open  
cylinder valve slowly, then open the  
appliance valve.  
6. Inspect the hose before each use of  
the appliance. If the hose is cracked,  
cut, damaged or abraded in any way,  
the appliance must not be operated.  
IMPORTANT SAFETY INFORMATION  
7. For repair or replacement of hose /  
regulator assembly, contact your  
dealer or approved service center.  
THE PRESSURE REGULATOR AND HOSE  
ASSEMBLY  
OUTDOOR COOKING APPLIANCE MUST BE  
USED. REPLACEMENT PRESSURE  
SUPPLIED  
WITH  
THIS  
CONNECTION  
REGULATORS AND HOSE ASSEMBLIES  
MUST BE THOSE SPECIFIED BY THE  
1. Be sure the cylinder valve and  
appliance valves are “off”.  
OUTDOOR  
COOKING  
GAS  
MANUFACTURER.  
2. Place full LP gas cylinder on tank ring  
bracket.  
1. Do not store a spare LP-gas cylinder  
under or near this appliance.  
2. Never fill the cylinder beyond 80% full.  
IF THE INFORMATION IN “A” AND “B”  
IS NOT FOLLOWED EXACTLY, A FIRE  
CAUSING DEATH OR SERIOUS INJURY  
MAY OCCUR.  
3. Center the nipple in the cylinder valve  
and hold in place. Using the other  
hand, turn the hand wheel clockwise  
7
 
NATURAL GAS INSTALLATIONS  
The outdoor cooking gas appliance and its’  
individual shut off valve must be  
disconnected from the gas supply piping  
system during any pressure testing of that  
system at test pressures in excess of ½  
psi (3.5 kPa).  
LEAK TEST  
1. DO NOT USE OR PERMIT SOURCES  
The outdoor cooking gas appliance must  
be isolated from the gas supply by closing  
its’ individual manual shut off valve during  
any pressure testing of the gas supply  
piping system at test pressures equal to  
or less than ½ psi (3.5 kPa).  
OF IGNITION IN THE AREA WHILE  
DOING THE LEAK TEST.  
INCLUDES SMOKING.  
THIS  
2. Leak testing should be done once per  
year or whenever the LP gas cylinder  
or any other gas system part is  
replaced, whichever is more frequent.  
CONVERSION  
PROPANE (LP) TO NATURAL GAS  
3. The leak testing solution should be half  
liquid detergent and half water.  
All  
performed by a qualified gas fitter.  
This appliance should only be  
gas  
conversion  
should  
be  
4. Apply the solution to the LP gas  
delivery system at points shown in the  
illustration.  
converted with conversion kit CON-4  
GAS VALVES AND ORIFICES  
5. Bubbles in the soap solution indicate  
that a leak is present.  
1. Remove gas control knobs by pulling  
the knobs straight off.  
6. The leak(s) must be stopped by  
tightening the loose joints, if possible,  
or by replacing the faulty parts(s) with  
the part(s) recommended by the  
appliance manufacturer.  
2. Remove  
the  
control  
cover  
by  
unscrewing the two screws located on  
each end of the front control area.  
3. Lift off the cover and set carefully to  
one side. Be careful not to disconnect  
or cut electrode wires.  
THE APPLIANCE IS NOT TO BE USED  
UNTIL ANY LEAK IS CORRRECTED.  
7. A gas appliance repairman or LP gas  
dealer should be called if attempts to  
stop the leak(s) are unsuccessful and,  
in such case, the LP gas supply must  
be shut off at the cylinder valve or the  
cylinder must be removed from the  
appliance until the leak(s) is corrected.  
4. Remove the manifold bracket screws  
located on the under side of the  
control panel area.  
5. Lift the manifold slightly out of position  
by pulling it away from the burners.  
8
 
This will allow the orifices to disengage  
from the burner venturi.  
5. Clean the outside of the burners with a  
wire brush and make sure all gas ports  
are clear. Use a straight coat hanger  
to clear any obstructions.  
6. Unscrew each gas valve and re-install  
new natural gas valves and orifices.  
Use teflon tape or pipe dope when  
installing valves and orifices.  
6. Use a flashlight to look into the venturi  
end of the burner to check for  
blockages. If necessary, use a straight  
coat hanger to clear any obstructions.  
GAS LINE  
7. Inspect and clean the venturi end of  
the burner by removing the venturi set  
screw on the end of the burner and  
removing the venturi shutter. Once  
removed, make sure the burner is  
thoroughly cleaned and the venturi  
shutter is re-installed with an opening  
of 1/8” for Natural Gas and ¼” for  
Propane.  
Remove the 3/8” flare fitting that attaches  
the propane hose from the fitting block  
inside of the pedestal and replace with an  
approved 10’ neopream hose.  
Make sure when the new gas valves are  
installed that they have a bright silver  
face near the stem of the gas valve. This  
identifies them as Natural Gas valves.  
REMEMBER TO LEAK CHECK ALL  
8. Re-install and secure burner.  
FITTINGS.  
AFTER ALL OF THE  
CONVERSION IS COMPLETED, LEAK  
CHECK ALL FITTINGS AND TEST FIRE  
ALL BURNERS TO ENSURE PROPER,  
SAFE OPERATION.  
9. Re-mount flame tamers and cooking  
grids.  
10.Light each burner to ensure they are  
operating correctly.  
MAINTENANCE  
Note: When installing burners, it is very  
important to center the burner over the  
gas orifice. You should look under the  
main control panel with a flashlight once  
installed to make sure they are in the  
Burner Inspection  
We recommend that the gas burners be  
inspected and cleaned once a year.  
proper position.  
install burners correctly could result in fire  
or explosion.  
Failure to clean and  
Burner Removal for Cleaning  
1. Ensure the gas supply is off and grill is  
cool.  
HELPFUL HINTS FOR CLEANING THE  
COOKING GRILLS  
2. Remove cooking grates and flame  
tamers.  
3. Remove  
burner  
mounting  
screw  
Do not clean the cooking surface once the  
located at the very back of burner near  
the rear of the firebox.  
grill has cooled down.  
Allow cooking  
residues to remain on the surface until the  
next time you grill, then do a pre-burn for  
4. Remove burners by lifting up and out  
of firebox on an angle. Repeat for all  
burners.  
10 minutes prior to grilling.  
Remove  
9
 
charred remains with a wire brush or  
scraper.  
1. Remove the cooking grates and the  
flame tamers that are over each  
burner.  
When used for the first time, the grill will  
emit a slight odor. This is a normal and  
temporary condition caused by the burn-in  
of internal paints and lubricants used in  
the manufacturing process and should not  
occur again. Simply run the main burners  
on high for approximately ½ hour with the  
lid open.  
2. Turn the burner you are lighting to  
high / light and place a long match  
near the side gas ports of the burner.  
3. If the burner does not immediately  
light,  
turn  
the  
valve  
to  
OFF.  
Wait 5 minutes then repeat lighting  
procedures.  
MAIN BURNER LIGHTING  
REAR BURNER LIGHTING  
Light each burner by turning the control  
valve to the high / light position and firmly  
depress the ignition control button. You  
should hear the “clicking” sound of the  
ignitor and the burner should light within  
a few seconds. Light the left-hand burner  
first, then complete the same steps for  
lighting the other burners.  
(If equipped)  
1. Light the rear burner by placing a long  
match next to the gas ports on the  
rear burner then turn on the right  
hand “rear” control knob to high.  
2. If the burner does not immediately  
light, turn valve to OFF.  
Wait 5  
lighting  
minutes  
then  
repeat  
1. Always open the lid when lighting the  
burners.  
procedures.  
MAIN BURNER USE  
searing foods, preheating  
When  
is  
2. Turn the left burner to high / light.  
Press and hold ignitor button until the  
burner lights.  
recommended by operating all main burners  
in the high position with the lid closed for  
approximately 10 minutes. Cooking with  
the lid closed will ensure a more even  
temperature that will reduce cooking time  
and cook more evenly. Food that has a  
cooking time longer than 30 minutes, such  
as roasts, may be cooked indirectly (with  
the burner lit opposite the food placement).  
When cooking very lean meats, such as  
chicken breasts or lean pork, the grids can  
be oiled before cooking to prevent sticking.  
Cooking meat with a high degree of fat  
content may create flare-ups. Either trim  
some fat or reduce temperatures to prevent  
this. Should a flare up occur, move the  
food away from the flames, reduce heat and  
leave the lid open.  
3. If the burner does not immediately  
light, turn the valve to OFF. Wait 5  
minutes  
then  
repeat  
lighting  
procedures.  
4. Repeat these steps for lighting each  
burner.  
Manual Burner Lighting  
Main Burner  
See your local dealer for service if your  
grill ignitor is not functioning.  
10  
 
LIGHTING INSTRUCTIONS  
OPEN LID  
Ensuring all burner controls  
are in the off position, slowly  
┌ ┐  
turn on the gas supply valve.  
MAIN BURNER  
LIGHTING  
REAR BURNER  
LIGHTING  
Turn any main burner control  
to high position.  
Remove warming rack.  
Depress Igniter button and  
hold or light with a match.  
Turn rear burner control to  
high positionand light with a  
match.  
If ignition is not immediate,  
turn burner control off. Wait  
5 minutes.  
If ignition is not immediate,  
turn burner control off. Wait  
5 minutes.  
With left burner operating on  
high, turn the center and / or  
└ ┘  
right burner to high.  
11  
 
TROUBLE SHOOTING  
PROBLEM  
POSSIBLE CAUSES  
SOLUTION  
Low heat or low flame when For propane – improper lighting Ensure lighting procedure is  
valve turned to high.  
procedure.  
followed carefully. All gas grill  
valves must be in the off  
position when the tank valve is  
turned on. Turn tank on for all  
pressure to equalize.  
lighting instructions.  
See  
For natural gas – undersized Pipe must be sized according to  
supply line. installation code.  
For both gases – improper pre- Pre-heat grill with all main  
heating.  
burners on high for 10-15  
minutes.  
Excessive flare-ups or  
un-even heat.  
Flame  
incorrectly.  
tamers  
installed Ensure flame tamers are located  
in slots in front firebox and  
inline with burners.  
Improper pre-heating.  
Pre-heat grill with all main  
burners on high for 10-15  
minutes.  
Excessive great on sear plates Clean flame tamers and drip pan  
and in drip pan.  
regularly. Do not line pan with  
aluminum foil. Refer to cleaning  
instructions.  
Burners burn with yellow Possible spider web or other Thoroughly clean burner by  
flame, accompanied by smell debris.  
removing.  
See maintenance  
of gas.  
instructions.  
Burner will not light with Dead battery in ignitor.  
ignitor but will light with  
match.  
Change battery by turning  
ignitor cover clockwise to  
remove. Install one AA battery.  
Loose electrode wire.  
Check electrode wire is firmly  
pushed onto the terminal on the  
back of the ignitor.  
Improper gap at electrode tip.  
Ensure the collector box is tight  
and the gap between the  
electrode end and the collector  
box is between 1/8” and 3/16”.  
The gap can be adjusted by  
bending the box in or out.  
Humming Regulator.  
Normal occurrence on hot days.  
This is not a defect. It is caused  
by internal vibrations in the  
regulator and does not effect  
the performance or safety of the  
gas grill.  
12  
 

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